Fully equipped 4WD field service vehicles provide on site service Sudanwide. Trained servicemen are able to carry out routine service, major repairs and overhauls.

Trained and experience technicians carry out repair and maintenance to the manufacturer’s standards.

SERVICE promises unmatched customer service, to meet the evolving Caterpillar equipment requirements of an increasing number of industrial applications by offering:

 

 

An advanced fully equipped workshop for machines general repairs in addition to components repairs of hydraulic cylinders hydraulic motors 

 

 Specialization engine rebuild and components repair including water pumps 

 

 

SUTRAC Mobile workshop

 
This is one of  SUTRAC mobile Workshops.  The mobile workshop is equiped with all the necessary tools for the repair and maintenance of Caterpillar Equipment.
The truck is a heavy duty Mitsubish 4 X 4 Canter. These trucks have acquired an excellent market reputation in termes of durability and ability to access the worksites despite the tough underfood conditions in the field.

 
The trucks are equipped with the following:-

• 6 KVA Generator Set.
• Compressor.
• Oil handling equipment.
• Workbench.
• Storage areas for spare parts / components.
• Serviceman Hand tooling.
• Special diagnostic tools.
• Pressure gauges and Caterpillar special tools.
• Fire extinguishers and grinders.
• Hoses and electric wiring.
• The mobile workshop is powered by 6KVA generator set. The generator sets provides power for all the equipment which will be used to carry out maintenance in the field where the equipment will be working.

 
 Undercarriage workshop for track link assembly repairs , track rollers and idlers rebuild

• Track link assembly repairs 
• Track rollers & idlers rebuild 
• Track roller frames repair 

 
Undercarriage workshop for track link assembly repairs , track rollers and idlers rebuild

• Welding 
• Line boring 
• Fabrication

 
These photos are for SUTRAC special tools room. The room includes all the special tools required for the minor and major repair of Caterpillar equipment. SUTRAC engineers are trained and experienced to use the tools to carry out repairs and maintenance to manufacturers’ standards. All work is guaranteed.

 
SUTRAC has seriously invested in securing all the necessary spare parts for the maintenance and repair of Caterpillar machines. We have more than 2,000,000 USD worth of special & diagnostic tools.


We recondition all types of fuel injection pumps for all types of Caterpillar machines and generator sets.

 
Workshop and Service Facilities

At SUTRAC, we recognize that no machine can work without proper maintenance and service and that is why we have dedicated large resources to providing our customers with the largest and best-equipped service departments in the region.

Our workshops and extensive field service set-ups are manned by experienced, professional technicians who are regularly trained, both locally and at our principals’ service training facilities worldwide. As we rise to the growing demands of the industry, the total number of service technicians in SUTRAC now exceeds 250. Adequate and up-to-date service tooling is available for even the most specialized repairs and testing.

In addition, most of our workshops are certified by Caterpillar as ‘5-Star Contamination Control’ facilities. Others are in the process of being certified.

Some of the services offered by SUTRAC include:

• Specialized and general repairs 
• Component rebuild 
• Scheduled Oil Sampling for engine, transmission and hydraulic oil 
• Track Press for specialized track repair and overhaul 
• Test Benches for fuel injection pumps, injectors and governors 
• Test benches for hydraulics and transmission components 
• Electrical load bank testing units 
• Hydraulic cylinder disassembly and assembly 
• Electronic Technician™ - computerized troubleshooting and programming of engines, transmissions, generator sets, marine engines etc. 
• Fabrication 
• Painting 
• Preventive Maintenance 
• Technical Analysis Inspection Programs (Level I and Level II) 
• Custom Track Service etc. 
• Every year, the size and type of facilities is re-evaluated and upgraded as required.

Exchange and manufacture programs increase customer options.

We have a number of capabilities to offer in terms of supporting our customers at our central parts store. This helps increase our day to day efficiency and the long term value of projects involving our equipment.